The DRP Program is designed to benefit you - the insurance
policyholder. The cost involved in repairing automobiles is better
managed by reducing the claims handling time and costs. In
addition, you are guaranteed that repairs will be done properly
and to your complete satisfaction.
How the DRP Program Works
As the insurance policyholder, or claimant, you are given the
option of taking your car to the repair shop of your choice. Your
insurance company may provide recommendations to you for
DRP shops conveniently located near your residence or place of
employment. REMEMBER, it is your choice, and the repair facility
you choose is ultimately responsible for the warranty. Once you
select a shop, give them a call so they can schedule your vehicle
for repairs as soon as possible. With the DRP programs, work
can begin immediately with an internet assignment from your
insurance company! That means a faster turnaround time! And
the repairs are guaranteed for as long as you own the vehicle.
Repair Shop Selection
Before a repair shop is selected to take part in a Direct Repair
Program, it is evaluated by the insurance company in order to
guarantee you get the top quality repair you deserve. The auto
body repair shop must meet strict criteria for necessary
equipment, training, licensing and management. In addition,
random inspections are conducted by insurance companies on
work performed by direct repair facilities to make sure that repairs
are being completed properly.
Nourse Collision Center is very particular in who we partner
with and we are proud to be a part of the following Direct
Repair Programs: